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Shipping and Delivery

Order any Brightroam SIM card or bundle and get free shipping

Until March 31, 2010, you can enjoy free ground shipping to anywhere in USA and Canada with the purchase of any Brightroam SIM card or bundle.

Even if you aren't traveling immediately, you can order now to take advantage of our promotion and use your SIM card at a later date. Your SIM card will be shipped active for 90 days and you can always purchase an extension if you want to keep it activated for up to 1 year. Why wait? Order now.

International SIM Card
International Cell Phone Bundle
International Blackberry®

Order Processing & Shipping Time

All orders are shipped active via standard ground shipping to anywhere in USA and Canada. If you're in a rush or you prefer to receive your Brightroam products sooner, we also offer 2-day and same day shipping for orders placed before 3:00 pm EST.*

Orders with multiple units will be billed under a single shipping fee.

USA
Shipping Method Shipping Length Delivery Time Cost
Standard Ground Shipping 3 to 5 business days By 7:00 pm FREE
2 Business Day Shipping 2 business days By 5:00 pm $20.00
Next Business Day Shipping 1 business day By 10:30 am in major centers, by 5:00 pm in most other locations $30.00

Canada
Shipping Method Shipping Days Delivery Time Cost
Standard Ground Shipping 3 to 5 business days By 5:00 pm FREE
2 Business Day Shipping 2 business days By 5:00 pm (some exceptions apply) $20.00
Next Business Day Shipping 1 business day By 5:00 pm (some exceptions apply) $30.00

Shipping Locations

Brightroam currently only ships within USA and Canada including Hawaii and Alaska. Orders shipped within USA and Canada are not subject to duty or taxes.

Tracking Your Shipment

You will receive an email confirmation when your order has been shipped. It will include an item tracking number you can use to track your shipment on the Purolator or UPS website.

You can also find your tracking number when you log into your Account on the order details webpage.

Buy a SIM Card

* The Brightroam free shipping promotion does not include 2-day and same day shipping.

SIM Card Finder:

Multiple destinations
Cell Phone Bundle Finder:

Multiple destinations

Common Questions:
How much does it cost?
Where does it work?
Can I keep my number?
Can I use my own phone?
How is this better than prepaid?
How am I billed?
How do airtime credits work?
How do service extensions work?
How is my SIM shipped?
Can I cancel at any time?

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Customer Testimonial

"My partner and I have switched to your service from pre-paid SIM cards. We pre-order, they arrive on time and it's less hassle when we're in-country. Amazing service that saves us..." More

Steve Connolly
New York, NY