Contact Us

Before you contact us, check out our most popular FAQs, there's a good chance they'll help you out!

• When will I receive my bill?
• If I am using one of your Brightroam cell phones overseas, can I send/receive text messages to/from North America?
• How do I make a call with my international cell phone?
• How do people call me on my international cell phone?
• How can I find out how much airtime I have used or what my airtime balance is?

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You can also reach us by...

Sales, Billing & Customer Service

• Email support from 9:00 am - 6:00 pm EST Monday to Friday via the form above.
• Phone support from 9:00 am - 6:00 pm EST Monday to Friday:
  • 1-888-622-3393 toll-free within North America
  • +1-905-272-2963 outside North America

Technical Support

• Visit our Support section.
• Email support from 9:00 am - 6:00 pm EST Monday to Friday via the form above.
• Call the 24/7 support:
  • 1-888-622-3393 toll-free within North America
  • +1-905-272-2963 outside North America